Our Policies
At Dex Product, we are committed to transparency and customer satisfaction. Please read the following policies carefully before making a purchase.
Terms of Service
By purchasing from Dex Product, you agree to use our digital products responsibly and solely for lawful purposes. All products are provided for personal or professional use in accordance with applicable laws and platform guidelines. Redistribution or resale of any product without prior written permission is strictly prohibited.
Privacy Policy
We value your privacy. Any personal information collected — such as your name or contact details — is used exclusively for order processing and customer communication. We do not share, sell, or disclose your information to any third parties.
Refund Policy
- Refund requests must be submitted within 24 hours of purchase.
- Refunds are only applicable if the product has not been accessed or downloaded.
- To request a refund, contact us via WhatsApp or email with your order details.
- Approved refunds are processed within 3–7 business days.
For any questions or concerns, please visit our Contact page.